Departments work from their own copies of the same info. Information diverges as each updates their copy over time.
Part numbers silently change, links go stale. Vital info stays locked in people’s heads.
Fiefdoms form. People inside & outside of the business can't trust the information they see.
Too Complex
Multiple complex systems that don't talk to each other.
Your people are experts in their respective departments but their systems don't talk to each other and nobody knows how to bridge them.
There are thousands of parts, part numbers, and properties.
Engineering has one system, production has theirs, sales uses another. Bringing all that info together in one place and making it visible is a monumental task that no one has the time for.
Hidden Problems
Internal issues hidden from view.
When your system isn't working properly, it's easy to see the effects - production errors, late shipments, angry customers, shrinking market share.
But it's not easy to see the root cause. It lies below the surface, buried deep within departmental silos.
Irreversibly Committed
Too late to change.
The current system is painful but starting over would break all of the workarounds that have been put in place to keep everything running.
The business depends on the system continuing as it is. It has become resistant to change.